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Staff Information


In line with the most up to date Government Guidance the presumption is for everyone to stay at home and where possible, to work from home. You must only report to work if you are involved in the direct delivery of Council's current list of key critical services (see below) or are providing necessary support services that cannot be completed from home.  

Council's key critical services   

  • Cemeteries  
  • Refuse Collection 
  • Property and Fleet 
  • Streetscape  
  • Recycling Centres   
  • Birth, Deaths, Marriages  
  • Payroll  
  • Accounts Payable 
  • Community Support Services  
  • Premise Managers, if directed by Head of Service  


Council's Management Support Services   

  • Senior Leadership Team  
  • Digital Services   
  • Human Resources  
  • Finance  
  • Reception, Facilities Cleaners and Key Holders based in Strand Road 
  • Key Holders based in Foyle Arena  
  • Communications  
  • Legal Services  


Current government guidance  

The single most important action we can all take, in fighting coronavirus, is to stay at home in order to protect the NHS and save lives. When we reduce our day-to-day contact with other people, we will reduce the spread of the infection. That is why the government is now (23 March 2020) introducing three new measures.   

  1. Requiring people to stay at home, except for very limited purposes  
  2. Closing non-essential shops and community spaces  
  3. Stopping all gatherings of more than two people in public  

Every citizen must comply with these new measures. The relevant authorities, including the police, will be given the powers to enforce them – including through fines and dispersing gatherings. These measures are effective immediately. The Government will look again at these measures in three weeks, and relax them if the evidence shows this is possible.   

If you are sick should remain at home and follow the normal absence notification procedure. Please keep your relevant line manager updated on your current situation and if/when you are fit to return to work.  

The most common symptoms of Coronavirus (Covid-19) are recent onset of:    

  • New continuous cough and/or   
  • High temperature   

Do not go to a GP Surgery, pharmacy or hospital. You do not need to contact 111 to tell them you are staying at home.   

See link below for full guidance:   

https://www.gov.uk/government/publications/full-guidance-on-staying-at-home-and-away-from-others   

For those of you who are working from home we may be required to contact you in the near future to assist with our critical service areas.  

Your Health and Wellbeing    

With such an overwhelming amount of information being presented, dissected and discussed, it’s natural for us to feel a sense of unease or anxiety.  At this time, it’s just as important to consider our mental health and wellbeing as it is with our physical health.     

Steps to help you:   

There are lots of things outside our control. Let’s remember to breathe and focus on what really matters so we can respond constructively  

  • Avoid watching, reading or listening to news all day everyday particularly if it causes you to feel anxious or distressed. Seek information mainly to take practical steps.  
  • We’re all in this together, even when we’re forced apart. Let’s stay connected and reach out to help others who may be in need. Maintain your social networks via email, social media, video calls or telephone.   
  • Engage in healthy activities that you enjoy and find relaxing. Exercise regularly, keep regular sleep routines and eat healthy food.  
  • Keep things in perspective. The experts across the world are working to ensure the availability of the best care to those affected.   
  • Financial Wellbeing- click here to find out ways to look after your financial wellbeing during this time   

Employee Assistance Programme  

For free, confidential and immediate counselling support with Inspire call  

UK  0800 389 5362  

Ireland 1800 409 673.     

We endeavour to corporately keep you updated and therefore are currently reviewing our communication methods. At this stage we ask this email is communicated to all staff who do not have access to a Council email, notifications will be posted with payslips and should any employees wish to be communicated via their personal email address we ask that they contact a member of the Human Resources Team on 07784019707 OR 07784019709