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Have Your Say 2019 - Improvement Objectives

Performance Improvement Plan 2019/20 (draft)

Part 12 of the Local Government Act (NI) 2014 puts in place a framework to support continuous improvement in the delivery of council services, and the Council has an obligation to produce a Performance Improvement Plan. 

The Improvement Objectives we have identified for 2019/20, are set below and we are particularly keen to know if:

  • You agree that the draft performance improvement objectives are appropriate
  • What alternative improvement objectives would you like to see considered this year or in the future.

Improvement Objectives 2019/20 (draft)

The draft Improvement Objectives 2019/20 are as follows:

  1. To increase employment opportunities and economic growth through a range of measures including creating new business start-ups, supporting existing business and delivering visitor growth as a destination of choice. 
    • Sub Objectives:
      • ​​To promote jobs through the NIBSUP and the Business Boost Programme
      • ​​Create jobs through the Rural Business Investment Scheme
      • To deliver high quality festival and events growing our visitor numbers
      • Actively engage in the promotion and delivery of skills academies

2. To assist develop healthy lifestyles through increased participation in high quality leisure and sports activities 

Sub Objectives:
  • To increase users in the Council’s leisure facilities 
  • To improve health and wellbeing in targeted and underrepresented groups through leisure and sport opportunities that enables everyone in DCSDC to lead full and active lives. 
  • ​Maintain current high levels of customer satisfaction/net promoter score
  • To improve participation rates for those living in deprived areas

3. To protect and enhance the environment through creating and supporting a culture of environmental stewardship.

Sub Objectives: ​

  • To protect and promote our natural and built assets
  • To protect and enhance our environment

4. To deliver improved customer satisfaction by improving customer support services and processes 

A copy of the draft Performance Improvement Plan 2019/20 Summary is available here. 

The full draft Corporate and Performance Improvement Plan 2019/20 available here

Your Views

All feedback is very much appreciated. Please tell us what you think by completing our feedback survey here.

Alternatively you can email [email protected]  with your comments on the draft Performance Improvement Plan 2019/20 by Wednesday 29 May 2019.


You may telephone 02871 253 253 Ext 4266 and someone will make a note of your comments or telephone you back to discuss. 
Consultation on the draft Improvement Objectives 2019/20 closes on Wednesday 29 May 2019.