Have Your Say 2019 - Improvement Objectives
Performance Improvement Plan 2019/20 (draft)
Part 12 of the Local Government Act (NI) 2014 puts in place a framework to support continuous improvement in the delivery of council services, and the Council has an obligation to produce a Performance Improvement Plan.
The Improvement Objectives we have identified for 2019/20, are set below and we are particularly keen to know if:
- You agree that the draft performance improvement objectives are appropriate
- What alternative improvement objectives would you like to see considered this year or in the future.
Improvement Objectives 2019/20 (draft)
The draft Improvement Objectives 2019/20 are as follows:
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To increase employment opportunities and economic growth through a range of measures including creating new business start-ups, supporting existing business and delivering visitor growth as a destination of choice.
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Sub Objectives:
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To promote jobs through the NIBSUP and the Business Boost Programme
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Create jobs through the Rural Business Investment Scheme
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To deliver high quality festival and events growing our visitor numbers
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Actively engage in the promotion and delivery of skills academies
2. To assist develop healthy lifestyles through increased participation in high quality leisure and sports activities
Sub Objectives:
- To increase users in the Council’s leisure facilities
- To improve health and wellbeing in targeted and underrepresented groups through leisure and sport opportunities that enables everyone in DCSDC to lead full and active lives.
- Maintain current high levels of customer satisfaction/net promoter score
- To improve participation rates for those living in deprived areas
3. To protect and enhance the environment through creating and supporting a culture of environmental stewardship.
Sub Objectives:
- To protect and promote our natural and built assets
- To protect and enhance our environment
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4. To deliver improved customer satisfaction by improving customer support services and processes
A copy of the draft Performance Improvement Plan 2019/20 Summary is available here.
The full draft Corporate and Performance Improvement Plan 2019/20 available here
Your Views
All feedback is very much appreciated. Please tell us what you think by completing our feedback survey here.
Alternatively you can email [email protected] with your comments on the draft Performance Improvement Plan 2019/20 by Wednesday 29 May 2019.
Or
You may telephone 02871 253 253 Ext 4266 and someone will make a note of your comments or telephone you back to discuss.
Consultation on the draft Improvement Objectives 2019/20 closes on Wednesday 29 May 2019.