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Have Your Say 2021/22 - Improvement Objectives

Performance Improvement Plan 2021/22 (draft)

Part 12 of the Local Government Act (NI) 2014 puts in place a framework to support continuous improvement in the delivery of council services, and the Council has an obligation to produce a Performance Improvement Plan. 

The Improvement Objectives we have identified for 2021/22, are set out below and we are particularly keen to know if:

  • You agree that the draft performance improvement objectives are appropriate
  • What alternative improvement objectives would you like to see considered this year or in the future.

Improvement Objectives 2021/22 (draft)

 The proposed draft Improvement Objectives for 2021/22 are as follows:

1. To increase employment opportunities and economic growth through a range of measures including creating new business start-ups, supporting existing business and delivering visitor growth as a destination of choice.

Sub Objectives
·      To continue to develop and deliver a range of initiatives to mitigate the impacts of Covid19 and support economic growth
·      To promote jobs through the NIBSUP and the Business Boost Programme
·      Create jobs through the Rural Business Investment Scheme
·      To deliver high quality festival and events growing our visitor numbers
·      Actively engage in the promotion and delivery of skills academies
2. To assist a return to healthy lifestyles through regrowing participation in high quality leisure, sports and physical activity

Sub Objectives
·      To re-engage and achieve user numbers of the Council’s leisure facilitie with a target of at least 50% of baseline user numbers and through retention and growth strategies achieve 60% of gym membership capacity
·      To target under represented groups through inclusive leisure, sport and physical activity participation to lead more active lives ;
·      Maintain current high levels of customer satisfaction/net promoter score 
·      To target participation by those living in deprived areas
3. To create a greener, cleaner more attractive district

·      To protect and promote our natural and built assets
·      To protect and enhance our environment
4. To deliver improved customer satisfaction by improving customer support services and processes.

5. To develop and implement a dynamic recovery plan that provides a proactive response to the challenges presented by Covid19 and which supports and enhances social, economic and environmental well- being in the Council area

A copy of the draft Performance Improvement Plan 2021/22 Summary is available here here

The full draft Corporate and Performance Improvement Plan 2021/22 is available here

Your Views

All feedback is very much appreciated. Please tell us what you think by completing the consultation below

Share Your Views

Alternatively you can email [email protected]  with your comments on the draft Performance Improvement Plan 2021/22


You may telephone 02871 253 253 Ext 4266 and someone will make a note of your comments or telephone you back to discuss. 
Consultation on the draft Improvement Objectives 2021/22 closes on 16 June 2021.