Derry City & Strabane - Council Service Update for November 22




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Council Service Update for November 22

02 November 2022

Please note that all the latest information on COVID 19 is available on the NI Direct website and updated regularly in accordance with information provided by the NI Executive –

New Waste and Recycling App

Council has a Derry Strabane Recycling App. It allows the public to synchronize the bin collections in their area to their calendar so they never miss bin day again! It is also useful to find out up-to-date info on all the local Recycling Centres, top tips on how to recycle better and how to reduce waste at home. It is free to download now on Apple and Android.

Council Hardship Fund

Council has ratified the implementation of a Hardship Fund which will direct financial support to households across the Council area who find themselves in an Emergency financial situation with fuel poverty. The fund will be delivered through a referral scheme with three local advice service providers who will check eligibility for the programme. The scheme will be available once the fuel payment partner is appointed. For more info

Derry City & Strabane - Council Hardship Fund to provide relief to those in emergency poverty situation (

Council civic offices and public buildings – Council's Civic Offices in Strand Road, Derry and Derry Road, Strabane are open to the public. The public are being encouraged to use Council's online systems where possible and are advised that they can contact Council by phone at 028 71 253253 or by email at 

The Harbour House is open for staff and elected members only.

The Guildhall is open to the public – Monday to Friday 9am-8pm and on Saturday and Sunday from 9am to 6pm.

The Tower Museum is open to the public – its opening hours are from 9am to 5.30pm daily. 

The Alley Theatre and Visitor Information Centre in Strabane is open to the public from Monday to Friday from 10 am to 4.30pm. 

Council meetings –A full list of meetings can be found at    

Mayor's Office – Following the AGM in June, the Council elected a new Mayor and Deputy Mayor. The Mayor Councillor Sandra Duffy is the current Mayor of the city and she is available for pre-booked meetings and events and is keen to engage with the public. She can be contacted via her office at – For more info on the Mayor visit    


Derry City and Strabane District Council's recycling centres will revert to winter opening hours from November 1st.

The new opening times for the Recycling centres are as follows -


Eglinton Recycling Centre

No access for trailers at this site

Monday – Friday 8am – 5pm and 5:30pm – 8pm

Saturday 8am – 5pm

Sunday – Closed

15 Killylane Road, Eglinton, BT47 3DW

Tel: 02871812723, LN 08/35


Glendermott Road Recycling Centre

No access for trailers at this site

Monday – Friday 9am – 4:30pm

Monday, Tuesday, Wednesday & Friday 6 – 8pm

Saturday – 8am – 6pm

Sunday – 1- 5pm

37 Glendermott Road, BT47 6BG. LN 09/54


Pennyburn Recycling Centre

Monday to Friday 8am – 8pm

Saturday 8am – 6pm

Sunday 1pm – 5pm

The main gates close at 7:50 pm Monday to Friday, 5:50 pm on Saturday and 4:50pm on Sunday to allow for attendants to lock up

7 Pennyburn Ind Estate, BT48 0LU.

Tel: 02871376600. LN 16/23


Strahans Road Recycling Centre

Monday – Friday 10am – 4:45pm

Saturday 10am – 4:45pm

Sunday – Closed

Strahans Rd, Strabane BT82 9SG. LN 14/28


Strathfoyle Recycling Centre

Monday to Friday – 8am – 8pm

Saturday – 8am – 6pm

Sunday – 1-5pm

Temple Road, BT47 6TW.

Tel: 02871863303. LN 08/21


Claudy Recycling Centre

Monday to Saturday – 8am – 5pm

Access for vans 8am -9am with no booking required

Sunday – Closed

Learmount Road, BT47 4AQ.

Tel: 02871338054. LN 12/27


Donemana Recycling Centre

Monday to Friday 10am – 4:45pm

Saturday 10am – 4:45pm

Sunday – Closed

226 Berryhill Rd, Donemana, Strabane BT82 0NB.

LN 08/117


Newtownstewart Recycling Centre

Monday to Friday – 10am – 4:45pm

Saturday – 10am – 4:45pm

Sunday – Closed

Douglas Rd, Newtownstewart, Omagh BT78 4NE.

LN 09/44


Spamount Playing Fields

Monday to Friday – 10am – 4.45pm

Closed Saturday and Sunday

Spamount Playing Fields, Castlederg


Park Recycling Centre

Monday to Friday – 8am – 5pm

Saturday – 8am – 5pm

Sunday – Closed

Learmount Road, Derry, BT47 4AL


Plumbridge Recycling Centre

Monday to Friday – 10am – 4:45pm

Saturday – 10am – 4:45pm

Sunday – Closed


Please note that arrangements for accessing Recycling Centres remain under regular review and while we have lifted some restrictions at some of our sites we are continuing to encourage the public to be cautious and to co-operate fully with our stewards and to plan your journey to our facilities by trying to avoid busy periods. 


Van drivers access information 
Van drivers who use the Recycling Centres within the Derry City and Strabane District Council area are being advised of the following revised arrangements. A new online booking service is now available for large vans attending Council's main recycling centres at Pennyburn, Strathfoyle and Strahans Road.  
Visitors must book an appointment online at or by phone at 028 7137 6590.  Phone lines remain busy so please avail of this online service if possible.  Exceptions apply for wheelchair accessible vehicles.   
Access to Glendermott Road and Eglinton Recycling Centres is by appointment only during the day and booking is essential. Booking is not required later in the evening at these sitesCars and small vans will be able to book daytime slots online.


Update re small trailer permissions at Eglinton and Glendermott Rd Recycling Centres:

Cars and small vans with single axle trailers can now access our recycling centres at Eglinton and Glendermott Rd. Please note that daytime bookings are still essential for these sites. Book your slot at

Alternatively T: 02871376590For any waste related queries call 02871374107.

If you are travelling to recycling centres please try to do so at quieter times later in the day, allow extra time for your journey, follow the signage and guidelines and co-operate with our staff.  

Bulky Waste Service

Council's free bulky waste service can be booked online via the Council website at or by phone at 028 71 374107.  
All bookings for collection must be made in advance and items must be left out on the kerbside before 7:30am on the day of the confirmed collection.   

 Street Cleansing Services

Street Cleansing services are operating as normal. 

 Waste Enforcement Services

Please note that waste enforcement services are fully operational.  

 Flytipping continues to be an issue for Council and our enforcement team are on the ground actively investigating all incidents of fly-tipping.  It is an offence to dump indiscriminately and you could face a Fixed Penalty Notice or a fine imposed by the court. Protecting our environment and keeping our streets, laneways and greenways clean are still a priority and everyone has their role to play.  
For more information visit 

Cemetery winter opening hours

Council emeteries will close at the earlier time of 4.30pm daily until the spring of next year.


General leisure information

Leisure centres are now operating at full capacity with all areas opened for public use including: 


·         Swimming sessions, health suite and fitness classes remain bookable through our Leisure app and centre reception desks to secure places – please note that booking is no longer essential and walk ins are accepted subject to availability

·         Gym sessions do not need to be booked in advance

·         Sports halls are open for casual court activities and close contact sports

·         Birthday parties are bookable - please contact the relevant centre for further information 


Please download our leisure app to find all the latest information on all our centres and to book 


We would like to remind our users that while restrictions have been relaxed we would encourage everyone to be mindful of good hand hygiene, and to use the sanitization stations provided. Please be mindful of others around you and give people plenty of space while training.


Foyle Arena

Please note that the Foyle Arena is operating as a leisure facility and is no longer being used as a Mass Vaccination Centre. For information on where to book a vaccination please go to 


New online leisure booking system

A new online system that will make it quicker and more convenient to book swimming sessions has been introduced at Council leisure centres.

The new booking system is now fully active and can be used to book both public sessions and lane swimming. Those who book can be fast tracked in line to avoid queuing at leisure centres. Regular users are advised to download the Council leisure app for convenient access to information and booking.

You can download the app at Google Play or the App Store. For more information go to 


Prehen Pontoon works

Contractors continue to be on site at the Prehen Boathouse as they put the final touches to the work to create a new pontoon facility and install an external platform lift. Works to upgrade the existing car park storage is also nearing completion. Access to the boathouse lower level and water access steps are limited and Council is currently liaising with all the user groups to update them on progress at the site and possible dates for reopening.


Business support – The Council Business team are available to offer advice and assistance to local businesses on the level of Government business support available and are updated regularly on the Business Support social media platforms.  The Business team are working closely with Government department, statutory agencies and partners as well as other teams across Council to plan and provide support to businesses. For regular updates you can follow on Facebook @Business Support Derry Strabane and Twitter @dcsdbusiness 
To make an appointment to speak with one of our Business Advisers contact 028 71 253253 and ask for the Business team.

Car parks - Council car parks are open and fully operational – for more info on car parks visit - 


Environmental Health Services

Environmental Health staff are continuing to engage proactively with local businesses to provide advice and support to businesses and the public across the Council area.  Officers are continuing to carry out programmed Food Safety and Health and Safety inspections of businesses. For more info visit - at 
Health and Safety at Work 
Members of the public and employees seeking advice and information regarding COVID-19 and health and safety at work requirements are encouraged to contact the Council's Health and Safety and Consumer Protection Team to find out how Council can assist them in ensuring workplaces are safe. For more information visit – 
All sectors need to consider the relevant guidance and risk assess their work activities to ensure risks associated with the potential spread of coronavirus are suitably and sufficiently addressed and all statutory health and safety obligations are met. The HSENI have developed an example COVID-19 risk assessment that shows you the kind of approach that a small business needs to take when carrying out a risk assessment for COVID-19 in the workplace –

Our Health and Safety and Consumer Protection Team would like to remind businesses that a range of Health and Safety guidance is available from : 
 For further information and assistance you can email the Health and Safety and Consumer Protection team at 
A variety of useful information, advice and guidance is also available on the Council website at –
Covid Safe Scheme for Businesses 
The Council's s Business and Environmental Health teams introduced a "COVID Reassurance Mark" to support local, economic recovery and revitalisation whilst respecting the public health controls needed to maintain public health and minimise community transmission of Coronavirus. This initiative was geared towards boosting customer confidence to return to our town centres and villages in the knowledge that businesses are taking positive steps to keep their customers and staff safe via a risk assessed process. 


Licensing and Pavement Café Licensing 
Applications for pavement café licences continue to be accepted. Use of outdoor space may assist hospitality businesses, such as bars, cafes and restaurants to reopen safely, while maintaining social distancing. Guidance on making an application for a pavement café licence is available at:
Entertainment Licences 
Since restrictions on indoor entertainment have been relaxed, businesses across our Council area are reminded they will require a current Entertainments Licence to permit them to operate. Please contact our Licensing section for advice & assistance – 028 71 253253. 
Dog Control Services – Animal Welfare Services 
Dog licences can be obtained online at http://council. direct/

Please contact 07512280760 If you are reporting a lost or stray dog. 
Please note that Council no longer accepts unwanted dogs.  If you wish to rehome your dog please contact one of our two local animal rehoming charities: Pet FBI (Tel: 07512 280760) or Rainbow Rehoming Centre for Rescue Cats and Dogs (Tel: 028 71 812882). 
If you have any queries regarding the Council's dog control service please email 

Planning Service:


News Highlight:

The Planning Committee Meeting scheduled for Wednesday 30th November 2022 at 2pm has been cancelled due to implementation of the new regional Planning IT System and subsequent restrictions on the Planning Portal during this transition.  There will be a period of downtime to facilitate the transfer of data commencing Friday 18th November 2022 and the new system will be operational from Monday 5th December.  Full information regarding the implementation of the new regional Planning IT System is given below. The next Planning Committee Meeting will be held as a hybrid meeting on Wednesday 11th January 2023.    


The Planning Service normal business has resumed and services are operating fully with some restrictions as outline below.  Staff are working from home and in the office as a hybrid arrangement and continue to provide a full range of functions to ensure service delivery. Officer site visits and Planning Committee Member site visits continue for all cases.  External meetings are considered as required and we also engage fully with customers through virtual meetings, written communication and phone calls.  New applications, revised drawings and any additional information can emailed to or posted to:  Planning Department, Derry City & Strabane District Council, 98 Strand Road, Derry, BT48 7NN or left at the Reception of Strand Road Council Offices.


Planning Committee meetings continue to be held as hybrid meetings for Elected Members with Senior Officers in attendance.   Committee Meetings will be held in Council Chambers at Derry Road, Strabane and at the Guildhall in Derry, alternating monthly.   Arrangements will continue to be made to facilitate registered speakers to join the meeting remotely via Webex and meetings will be livestreamed so members of the public can view proceedings via the Council's YouTube Channel .  The next Planning Committee Meeting will be held as a hybrid meeting on Wednesday 11th January 2023.   The scheduled list of applications for discussion at forthcoming Planning Committees will be published on one week prior to each Committee Meeting.  Further information regarding the operation of ‘The Operation of Planning Committee Meetings’ and 'Addendum to the Operation of the Planning Committee Protocol . Virtual Committee Meetings' can also be viewed on our website:   If you wish to request Speaking Rights at any Planning Committee Meeting, please contact our office directly at: or the main office at 📞028 71 253253 and ask to speak to a member of the Planning Service.


The Planning Enforcement Service continues to progress and deal with complaints in line with Council's Enforcement Strategy.

Local Development Plan (LDP) The Local Development Plan Team submitted the Derry City & Strabane District Local Development Plan (LDP 2032) – draft Plan Strategy and supporting documents to the Department for Infrastructure on 26th May 2022 as part of the Independent Examination process. All LDP Submission documents can be viewed here.  They are also available for inspection during normal office opening hours, by appointment only at the Council's two main offices in Derry and Strabane.

Following the Submission of the LDP draft Plan Strategy in May, the Department considered it, to check it is procedurally ‘sound’, that there are no obvious gaps in the evidence base and it is not fundamentally flawed in relation to its regional context. The Council received a formal letter from DfI Planning on 20th September 2022, stating that the Submission had successfully passed its initial checks, so it would be writing to the Planning Appeals Commission (PAC) to ‘cause an Independent Examination’.

The Council has since made the Submission documents available to the PAC, who have appointed a Programme Officer and they are currently undertaking their initial assessment of the LDP dPS and other Submission documents. This is the next step towards adoption of the LDP Plan Strategy. The Council is currently waiting to hear from the PAC with any initial queries but at this stage, we anticipate that the Independent Examination is likely to take place in late winter/ early spring 2023.


New Planning Portal

See link below regarding important information about the new planning portal that is to be launched in the coming weeks across Northern Ireland.


Building Control Service - The Building Control service will continue to operate with some restrictions. Essential risk assessments and safe systems of work have been developed to enable site inspections to be carried out under controlled conditions. Full plan applications, building notices and regularisation applications are being accepted, registered and assessed. Property certificates are being accepted and processed.

Site inspections – All routine external inspections are being undertaken but internal site inspections are generally limited to unoccupied properties only (i.e. new builds or existing properties that have been vacant for in excess of 72hrs) and were these conditions are met then normal Completion Certificates will be issued. By exception, some internal site inspections of occupied properties may be undertaken but only where it is genuinely impractical to vacate the property. Under these circumstances, officers will agree the inspection conditions with applicants. Dangerous structure inspections are also being undertaken as normal. Virtual inspections, using video and/or photographic evidence along with supporting paperwork, will continue for occupied properties and the resultant Completion Certificates will note the inspection methodology utilised accordingly. 
The Building Control service is continuing to provide the other aspects of its service to the public (e.g. postal numbering and street naming) and officers are available to provide advice and assistance – contact via email at or from at our website  at

City of Derry Airport -  The public are urged to visit the airport website for live flight information and regular. For more information visit – 
 Visit Derry – The Centre is open to the public and more info is available at  –