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Update from Derry City and Strabane District Council on Flooding

23 August 2017

As part of a multi-agency response following the flooding incident across the City and District overnight, Derry City and Strabane District Council have activated their emergency plan and are working with the relevant agencies to provide urgent support and assistance to those affected by the overnight flooding.

Persons whose homes or premises have been affected by the floods and who are in need of assistance are urged to contact the Council on 028 71 253253 where environmental health officers will be available to assist.

A Council spokesperson explained environmental health staff will be on hand to advise on an Emergency Payment Scheme that is available to assist householders by providing up to £1,000 to help make their home fit to live in following inspections by Council staff on homes affected. It is important to note this is not a compensation scheme and that any compensation claims will have to be dealt with through householders and their insurance companies.

The spokesperson urged the public to be patient explaining that all the agencies are experiencing a high level of calls and assured them that priority is being given to assist all those affected by the flood.

The spokesperson added that the multi-agency response team are currently assessing the extent of the problem across the Council area and are in the process of setting up help centres at the YMCA in Drumahoe and the Eglinton Community Centre after they were identified as problem areas. These help centres will be staffed with representatives from various agencies offering advice and assistance in terms of the supports available.

The Council spokesperson said that it is also experiencing some issues with some of its services including the closure of the Newtownstewart and Donemana Recycling Centres and again would appeal to the public to be patient as it works to focus on assisting those affected by the flooding.

With regard to the City of Derry Airport – as a result of the flooding, all flights in and out of the facility have been cancelled for today. Passengers are advised not to come to the Airport but to contact their airline directly.

Further updates on all of the above will be provided as soon as they come available.

For more info on flooding advice visit