Useful Contacts

The following list of contacts may be useful in providing you with some useful information and signposting to organisations and resources in relation to energy efficiency, fuel poverty and other support services.

Fuel Poverty Action Guide

NEA published the Fuel Poverty Action Guide in 2018 which is a practical guide to help MPs, MLAs, local councillors, health professionals and advice workers answer queries on energy bills, heating, home insulation and energy efficiency. To access a copy please visit http://www.nea.org.uk/wp-content/uploads/2018/07/NEA-NI-Fuel-Poverty-Action-Guide.pdf

Utility Suppliers and Contact Information

https://www.uregni.gov.uk/utility-suppliers-and-contact-information

ORGANISATION	WEBSITE	TELEPHONE
Age NI	www.ageni.org	080 8808 7575
Advice NI	www.adviceni.net	028 9064 5919 Benefits advice call 0800 988 237
Bryson Energy	www.brysonenergy.org	0800 1422 865
Volunteer Now	www.volunteernow.co.uk	028 9023 2020
Consumer Council NI	www.consumercouncil.org.uk	0800 121 6022
Citizens Advice	www.citizensadvice.org.uk/nireland/
Housing Rights Service	www.housingrights.org.uk	028 9024 5640
NI Water	www.niwater.com/home	034 5744 0088
Welfare Changes Helpline		0808 802 0020
NIE Networks Customer Helpline	http://www.nienetworks.co.uk/home	034 5764 3643
National Energy Action	www.nea.org.uk	028 9023 9909
Utility Regulator	www.uregni.gov.uk	028 9031 1740
Energy Saving Trust	www.energysavingtrust.org.uk	0300 123 1234
Action Renewables	www.actionrenewables.co.uk	028 9072 7760
NI Housing Executive	www.nihe.gov.uk	03448 920 900
Housing Rights	www.housingrights.org.uk	028 9024 5640
Law Centre NI	www.lawcentreni.org	028 9024 4401
Northern Ireland Health & Safety Executive	www.hseni.gov.uk	0800 0320 121
Public Health Agency	www.publichealth.hscni.net	0300 555 0114
National Energy Action NI	www.nea.org.uk	028 9023 9909
Western Health & Social Care Trust	www.westerntrust.hscni.net	028 7134 5171
Make the Call	www.nidirect.gov.uk/campaigns/unclaimed-benefits	0800 232 1271

The Public Health Agency produced a Directory of Services to help improve Mental Health and Emotional Well-being for 2018. Please see attached web link for a range of useful contacts based on your circumstances and needs.

http://www.publichealth.hscni.net/sites/default/files/Mental_Health_Western_Z_Card_2018_final.pdf