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Useful Contacts

The following list of contacts may be useful in providing you with some useful information and signposting to organisations and resources in relation to energy efficiency, fuel poverty and other support services.  

Fuel Poverty Action Guide

NEA published the Fuel Poverty Action Guide in 2018 which is a practical guide to help MPs, MLAs, local councillors, health professionals and advice workers answer queries on energy bills, heating, home insulation and energy efficiency.  To access a copy please visit http://www.nea.org.uk/wp-content/uploads/2018/07/NEA-NI-Fuel-Poverty-Action-Guide.pdf

Utility Suppliers and Contact Information

https://www.uregni.gov.uk/utility-suppliers-and-contact-information

 

ORGANISATION

WEBSITE

TELEPHONE

Age NI

www.ageni.org

080 8808 7575

Advice NI

www.adviceni.net

  

028 9064 5919

Benefits advice call 0800 988 237

Bryson Energy

www.brysonenergy.org

0800 1422 865

Volunteer Now

www.volunteernow.co.uk

028 9023 2020

Consumer Council NI

www.consumercouncil.org.uk

0800 121 6022

Citizens Advice

www.citizensadvice.org.uk/nireland/

 

Housing Rights Service

www.housingrights.org.uk

 

028 9024 5640

NI Water

www.niwater.com/home

034 5744 0088

Welfare Changes Helpline

 

0808 802 0020

NIE Networks Customer Helpline

http://www.nienetworks.co.uk/home

034 5764 3643

National Energy Action

www.nea.org.uk

028 9023 9909

Utility Regulator

www.uregni.gov.uk

028 9031 1740

Energy Saving Trust

www.energysavingtrust.org.uk

0300 123 1234

Action Renewables

www.actionrenewables.co.uk

028 9072 7760

NI Housing Executive

www.nihe.gov.uk

03448 920 900

Housing Rights

www.housingrights.org.uk

028 9024 5640

Law Centre NI

www.lawcentreni.org

028 9024 4401

Northern Ireland Health & Safety Executive

www.hseni.gov.uk

 

0800 0320 121

Public Health Agency

www.publichealth.hscni.net

0300 555 0114

National Energy Action NI

www.nea.org.uk

028 9023 9909

Western Health & Social Care Trust

www.westerntrust.hscni.net

028 7134 5171

Make the Call

www.nidirect.gov.uk/campaigns/unclaimed-benefits

0800 232 1271

The Public Health Agency produced a Directory of Services to help improve Mental Health and Emotional Well-being for 2018.  Please see attached web link for a range of useful contacts based on your circumstances and needs.  

http://www.publichealth.hscni.net/sites/default/files/Mental_Health_Western_Z_Card_2018_final.pdf