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Safety Information

Hotpoint, Indesit & Creda Tumble Dryer Safety Advice

Derry City & Strabane District Council are reminding people to follow the safety advice issued by Whirlpool regarding Hotpoint, Indesit and Creda tumble dryers.

Whirlpool identified a potential concern with two types of tumble dryers manufactured between April 2004 and September 2015. In some rare cases, excess fluff can come into contact with the heating element and present a risk of fire. In general terms Running a washing machine, tumble dryer or dishwasher overnight or while you are out is a fire risk because of their high wattage, friction and motors.

It is important that owners of a Hotpoint, Indesit and Creda tumble dryers check their tumble dryer immediately to find out if their appliance has been affected and follow the advice given by the manufacturer.

Customers who have any concerns are being asked to check whether their model could be affected online or by calling Indesit.

The following notice has been issued by the manufacturer:

Safety Notice - Tumble Dryers

Following Whirlpool's acquisition of the Hotpoint/Indesit brands, Indesit Company has closely reviewed the safety of its product portfolio.

As part of this review we have identified a potential concern with two types of tumble dryers manufactured between April 2004 and September 2015. In some rare cases, excess fluff can come into contact with the heating element and present a risk of fire.

The affected brands are:

  • Hotpoint
  • Indesit
  • Creda

We are activating an extensive consumer outreach and service action plan in order to provide our consumers with products that are updated to higher safety and quality standards. We will arrange a visit from an engineer, free of charge, to modify your appliance. The service call will take approximately one hour. The improvements we believe are necessary will further enhance the safety and quality of your dryer.

In the meantime consumers may continue to use their products, provided that appliances are not left unattended whilst operating. We also remind customers of the need for proper cleaning and maintenance, as outlined in the user manual.

Affected tumble dryers models:

Condenser and vented dryers

What owners of these tumble dryers should do:

  • Check whether their model is affected at http://safety.hotpoint.eu or http://safety.indesit.eu
  • Contact Indesit on 0800 151 0905 if they have any concerns and have not yet been contacted about their tumble dryer
  • Not leave the appliance unattended during operation.
  • Check the lint filter after every cycle.
  • Ensure proper venting as directed in the original operating manual.

If your tumble dryer is affected by this issue then you should unplug it and do not use it until the modification has taken place.

Toshiba laptop battery packs recall

Computer manufacturer Toshiba has recalled a range of laptop battery packs over fears that the units could overheat and potentially catch fire.

The packs, manufactured by Panasonic, were supplied with new laptops and as accessories or replacements with certain Toshiba laptops between July 2013 and November 2016.

The product recall is an expanded programme following a similar scheme in January 2016. An overlap in manufacturing dates means that, according to Toshiba, it is “critical” that users of affected laptops check their battery pack to ensure that it is not affected.

Because there is a possibility that the affected battery packs can overheat, they could pose a burn or fire hazard.

If your battery pack is subject to Toshiba’s recall/replacement program, Toshiba recommends you turn off the laptop and remove the battery pack immediately. You can continue using your laptop safely by powering the laptop with an AC adapter power until you receive a replacement battery pack.

Toshiba encourages all customers affected by this recall to contact the company for a free replacement for affected battery packs. You can check if your battery pack is affected and request a replacement battery

: Visit http://tinyurl.com/zf5xdg4 to download a utility that will check if your battery is affected


Poundland 2016 Recall Information

Product recalls are made by traders about products that have problems which could affect the safety of the user/consumer.  The product should not be used and should be returned to the trader.

View more information on the product recall here >

Please find attached the UK notification for the hair extension product submitted on the GRAS/Rapex system.  A summary of the notification will appear on the Europa website once it has been validated by the Commission:  http://ec.europa.eu/consumers/consumers_safety/safety_products/rapex/alerts/main/index.cfm?event=main.listNotifications


If you have any queries please contact:


Derry City & Strabane District Council
028 71 253 253