Q: How much does it cost to park in Council-operated car parks?
Charges vary by location. Standard rates range from 50p to 80p per hour. Full pricing details are available on the Parking Charges webpage or on-site signage.
Q: Can I park overnight?
No, overnight parking is not permitted in most Council car parks. Please check Overnight Parking in Council Car Parks webpage for details and other options.
Q: Can I park for free in Council-operated car parks if I hold a Blue Badge?
No. Free parking is not automatically granted to Blue Badge holders. Visit the Accessible Parking webpage for more information.
Q: Am I eligible for a parking discount?
Please visit the Season Ticket webpage website for more information.
Q: How do I use the new Pay & Display machines?
The new machines guide users through a simple step-by-step process onscreen:
- Enter your vehicle registration
- Confirm using the green button
- Pay with coins or select parking time required using the + / – buttons for card payments
- Tap your card to pay (no PIN required) or insert coins for payment
- You do not need to display a ticket on your dashboard – if you would like a receipt press the green button.
Q: Why do I have to enter my vehicle registration number when paying for my parking using a new Pay & Display machine?
The new Pay & Display machines require the input of a vehicle registration number to allow for ticketless parking, eliminating the need for previously used non-recyclable pay and display tickets. Traffic Attendants will confirm payment for parking through their handheld devices. This process works in the same way that parking payments made via RingGo are currently verified.
Q: Do I need to display a parking ticket on my dashboard to show proof of payment?
No, there is no need to display a paper ticket on your dashboard. Entering your vehicle registration number when paying for parking allows Traffic Attendants to confirm payment of parking through their handheld devices. This process works in the same way that parking payments made via RingGo are currently verified.
You can however request a recyclable printed receipt for payment when using one of the new machines if required.
Q: Is it possible to give my parking receipt to someone else to use if I haven’t used all of the time paid for?
No. Parking tickets have always been non-transferable in line with the notice printed at the bottom of all parking tickets issued over previous years.
Q: What happens if I enter the wrong registration number while making my payment?
You can cancel a transaction before completing it by pressing the red button.
You should ensure that you enter the correct vehicle registration number at the time of payment as this is used by the Traffic Attendants to validate parking payment. Failure to enter your vehicle registration number correctly may result in a Penalty Charge Notice (PCN).
Q: Do the new Pay & Display machines accept cash and card payments?
Yes. The machines accept Sterling and Euro cash (coin only) payments as well as contactless card payments.
Q: What is my vehicle registration number used for when I enter it on the Pay & Display machine?
Your vehicle registration number links to the handheld device of the Traffic Attendant on duty to verify payment. In line with existing practice, your vehicle registration number will be used for the issuing of a Penalty Charge Notice for failure to obey parking restrictions in Council operated off-street car parks.