Explanatory Videos and User Guide
A Noise App User Guide can be viewed The Noise App User Guide - Reporters.pd
The new Noise App 2.0 walkthrough video link is https://www.youtube.com/watch?v=fUHx0CwqxDg
Download & Install the App
Google Play – Noise App 2.0 - https://play.google.com/store/search?q=noise%20app%202.0&c=apps&hl=en_GB
App Store – Noise App 2.0 - https://apps.apple.com/gb/app/the-noise-app-2-0/id6443559552
Register
- Open the app and click on Create an Account.
- Fill in the details and select Derry City & Strabane District Council.
- Agree to the terms of service and click Create Account.
- An email will be sent to your email address asking you to confirm your account.
- Once your account has been confirmed log in to the app on your phone.
- This will prompt you to enter your address and complete the registration process.
- Once your account has been confirmed you can then begin submitting recordings.
Submitting a noise recording
Record
After logging in for the first time you will be prompted to make a recording. To start recording press and hold the microphone icon button at the bottom of the screen. You don’t have to record the whole event, just a representative snapshot of the noise as it is happening. You can record up to 30 seconds and if you need to, you can make several recordings each one 30 seconds.
Whilst recording you will see a wave form along with a timer that moves across the screen.
When you remove your finger or thumb the app stops recording. You can then accept, reject or playback the recording. Once accepted, you will then be prompted to provide more general information about the noise you are experiencing
Select the source
First, what type of noise is it? Scroll and choose a source from the list provided
Select the location
Next, where did you record the noise? Choose an area of your property from the list provided and move to the next screen.
Intensity and commentary
You are then asked to rate the noise in terms of how loud you consider it is. Underneath you may add a comment as to how the noise is affecting you, for example, you might state “the noise woke me up and is preventing me from getting back to sleep”. This information about how the noise affects you is very important so please try to add as much information as possible.
Address
Lastly, enter the address of the noise source. Please ensure you check the address is correct if you use the Google maps GPS function.
Confirmation
If you are happy with the information presented on the confirmation screen press the 'send report button'. Your recording will then be placed into your diary. This may then be reviewed by your service provider.
Report Sent
You will receive a confirmation message saying that your entry has been sent.
Noise Diary
Your first entry will populate your noise diary and will appear at the top of the screen with all your previous recordings listed below.
The symbols on the left change colour according to whether your entry has been reviewed by you, us or not viewed.
Your Noise Diary
When you next log on you will be taken to your noise diary. Continue to make recordings and entries for as long as the problem continues.