Landlords must now provide a receipt to any tenant who pays rent or any payment relating to their tenancy in cash. The receipt must include specific details such as:
the payment date
amount paid
what the payment was for; and
details of whether the amount has been paid in full or whether any amount remaining outstanding
A landlord must provide the receipt at the time the payment is made and, where possible, a tenant should only make a cash payment when a receipt is available.
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