But you will only be able to use this service if the dispute is about a private tenancy and the tenancy is in Northern Ireland.
A mediator from Housing Rights will help you and the person you are in a dispute with come to an agreement. The mediator will help both sides of a dispute talk and listen to each other. They try to solve the problem and do not judge. Mediation is free and it can take place by phone, in person, or online.
The mediation service is available from Monday to Friday (excluding public holidays) between 9.00 am and 5.00 pm. You can contact the service by phone at 028 9024 5640